BlackBerry Mobile has announced, via its official Twitter page, that a new model of its popular BlackBerry KEYone is rolling out to retailers and carriers now which addresses concerns about problems with the display. The news follows reports just after the smartphone was released which showed a defect in the design, with a particular focus on the display of the device. The KEYone reportedly shipped with an adhesive that wasn’t very strong, allowing screens to fall off or become disjointed with relative ease. BlackBerry manufacturer TCL, at the time, said that it would be looking into the matter just last month.
The defect could not have come at a worse time for BlackBerry, as the device was so popular that it was initially delayed in order to meet the demand created during its reveal, up until release. It isn’t known whether the defect in the display design was a mistake or if corners were cut to meet delivery timeframes, but the new model should fix the problem once and for all.
BlackBerry has gone a step further and is allowing early adopters of the handset to have theirs replaced if they have the issue – since the devices will still be under manufacturer warranty, according to the company. Those customers that are experiencing problems simply need to contact BlackBerry and report the problem to start the process of getting a replacement. Stock for the newly improved devices will also continue to be shipped out throughout the summer.......
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