OnePlus 5 Might Have an Emergency Call Bug

Tuesday, 18 July 2017

If some users' complaints are to believed, the newly launched OnePlus smartphone may have a bug that reboots the phone when an emergency number is dialed.

The issue was first discovered by analyst Nick Morrelli, who chanced upon it when attempting to connect to the police by dialing 911 using his OnePlus 5, he said. Morrelli says he has been able to replicate the error, which is also demonstrated in his video.

"All I can think of that would influence this is a red button that said something about locating me but don't remember exactly, then poof, reboot. This was something that doesn't show up when you're making a regular call," Morrelli added

Several Reddit users have corroborated facing similar issues on their OnePlus 5 units. We followed the same steps on our unit test and didn't face the aforementioned issue. Some other users on the same Reddit thread also said they did not face the issue.

It remains unclear what's triggering the bug, and just how many devices are impacted. However, it is likely a software bug that could be fixed with an update. Regardless, it's an unfortunate bug to have on your phone. A phone's inability to dial emergency number could prove critical for customers in dire need.........

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